Our team consists of professionals with specific qualities who can be widely deployed for any assignment. Better, faster, more efficient! By continuously training and coaching we offer the same level as your own employees.
– Highly educated
– At least 7 years work experience
– Average age 30+
– Dutch (optional English, Spanish, French, German)
All of our agents have extensive experience in various fields. All of our agents have chosen to make telesales their profession and do this dedicated full-time or part-time. That is why you are always assured of a motivated and skilled agent. The level is therefore far above the regular call centers.
Besides our modern headoffice centrally located in Rotterdam and our location in Sas van Gent, experienced agents can carry out the assignments online from our flex locations after a thorough internal training.
You can rely on i-Calling at any stage of the process. With our creative way of thinking, we anticipate your wishes in an innovative and decisive manner. We function as an extension of your company. Our team is extremely flexible and can also be deployed in-company to support your Customer Contact Center team.
IT & software
Our call agents use software specially developed for us. Through this digital environment, our marketers can be deployed quickly and effectively for any assignment. Size and term are therefore negligible as a delaying factor.
SSL encrypted 256 bit, HIPPA, GDPR, ISO 27001.SOC 1/2/3, Directive 94/46 / EC, PCI DSS