CRM 

Our agents work with a variety of CRM systems, including Salesforce, v-tiger, Radixx. This allows them to remotely do all the work that your own employees normally process on a daily basis.

With this tool, an entire department is immediately at your disposal. Each project manager has at least 1 supervisor operative. All customer contact can be adequately monitored by our team.

– Experienced office specialist
– Optimal handling of inbound communication
– Outbound telephony is possible
– Integration helpdesk, reservations, etc.
– Incidental or structural

Case study:
For a listed supplier of professional equipment, we have been keeping clients up to date in SalesForce for 5 years. By taking surveys, data is enriched and adjusted. At the same time we qualify these relationships and initiate sales actions and report to the management. By creating future tasks over a longer period of time, the entire organization is made aware of replacement moments.

Feedback from our clients:
– Qualifying 10,000 leads seemed like an impossible task. i-Calling did it quickly and effectively.
– With the right input, the CRM now works for us.
– After a screening of i-Calling, we realized the possibilities of our CRM package.
– At management level, i-Calling easily extracts the relevant information from the CRM.
– Tasks made a few years ago are now being converted into new turnover