Our agents work with diverse CRM system, which included Salesforce, v-tiger, Radixx. Through this they can do al the extern duties that there own employees can daily process
With this tool you immediately have an entire department at your disposal. Each project manager has at least 1 supervisor operational. All customer contact can be adequately monitored by our team.
– experienced office specialist
– optimum handling of inbound communications
– outbound telephony is possible
– integration helpdesk, reservations, etc.
– incidental or structural
For a listed supplier of professional equipment, we have been keeping customers up to date in SalesForce for 5 years. By conducting surveys, data is enriched and adjusted. At the same time, we qualify these relationships and initiate sales campaigns and report to management. By creating future tasks over a longer period, the entire organization is alerted to replacement moments.
Feedback from our clients:
– Qualifying 10,000 leads seemed like an impossible task. i-Calling did it quickly and effectively
– with the right input, CRM now works for us
– after a screening of i-Calling, we only saw the possibilities of our CRM package
– at management level, i-Calling easily extracts the relevant information from the CRM
– tasks that were made a few years ago are now being converted into new sales