– How closely are you involved with the telemarketing department?
– With whom can your supervisor brainstorm about new developments?
– Are your call centre employees optimally stimulated?
– Would you like to have a refreshing impulse through the department?
i-Calling offers you the opportunity to periodically spar or brainstorm with us and to put this into practice for your team. Telephone acquisition is an important phase. A coach can very well be used as an aid. He supports you in building or optimizing your telemarketing and telesales team. The coach recognizes what you are doing and understands what you want to achieve.
Especially for internal call centres, i-Calling offers coaching. Periodically, a coach accompanies your employees for a day and helps them to improve their acquisition. We stimulate your employees and ensure that they are on edge again and that the focus is optimally directed at the desired objectives. This results in more job satisfaction, more appointments, more orders and therefore more turnover.
A coach will help you to bring your talents to the fore and identify areas for improvement.
You will make use of external expertise and avoid tunnel vision within your company.