Up-selling and cross-selling

Apart from the fact that our agents are the representative and functional business card of your company, they all master the matter at hand. Namely your company and your product/service, we recognize every signal of the customer and with the necessary product knowledge, we can handle it directly.

Unlike a traditional answering service, our front office is trained to actually help the customer.

– Specific information
– Inventory buying signals with follow-up actions
– Scheduling appointments for the field service
– Sales orders/reservations
– Transfer to specialist
– Dutch and English, other languages possible

Customers can always place an order, make an appointment or make a reservation. Standard from 8:00 AM to 8:00 PM. An upgrade to 24/7 is easily realised. On each project a project manager and at least 1 supervisor will be appointed, these will be fully trained at the level of your own employees.