Inbound

We bring an extra dimension to inbound telephony. Using the latest techniques and highly trained agents, we offer an unrivalled level.

Our project managers and supervisors are carefully selected by us and are fully trained per project in order to be able to represent the client optimally.

 Advantage of I–Calling: 

– Optimal reachability standard 8:00 to 20:00
– 24/7 availibilty
– Multiple agents per project
– No more absenteeism due to illness, pregnancy or holidays
– Efficient occupancy
– Savings up to 80%
– Always overflow and backup agents operational
– Continuous supervision
– Comprehensive management information
– Costs lower than other alternatives
– Better quality than existing solutions
– Unique price level
– Multilingual
– Permanent employees
– Flexible arrangements

Ask for our current business cases: 

(a) International airline (inbound/outbound telephony, social media, bookings)
(b) National installation company (10 Account Managers, inbound/outbound agenda planning)
(c) Listed supplier for professional equipment (inbound/outbound agenda planning)
(d) National financial services provider
(e) Tour operator (inbound information desk, bookings)
(f) European automotive rental organisation (helpdesk, emergencies, bookings)
(g) Webshop (helpdesk, administration, sales)
(h) Leading facilities installation company (inbound/outbound, agenda planning)